Best ReturnLogic Alternative for Shopify (2026)

ReturnLogic — a near-decade-old Shopify returns vendor — was acquired by Redo on July 8, 2026 and is being merged into Redo's broader post-purchase platform. If you run ReturnLogic (or you're comparing returns apps in the wake of the deal), the practical question is where to go next. The short answer for Shopify merchants who don't want percentage fees or contracts: Forthroute is free returns-management software — branded return portals, printerless QR labels, exchange-first flows, and automatic refunds, with no percentage fees.

ReturnLogic + Redo — What Changed

• July 8, 2026 — Redo announced it had acquired ReturnLogic, a returns-management vendor that had served ecommerce brands for nearly a decade.
• Now — ReturnLogic is being folded into Redo's post-purchase platform (exchanges, order editing, package protection, international returns). Redo has also absorbed ReturnBear and Malomo, consolidating several returns tools under one roof.

Acquisitions like this typically bring platform migrations and repackaged pricing. If you'd rather not be moved onto a new plan, it's a natural moment to evaluate a free alternative.

Why Shopify Merchants Are Moving to Forthroute

Forthroute is a Shopify-native returns app built around the same core job — turning returns into a smooth, self-serve experience — without percentage fees:

• Free — no percentage fees, no contracts. This is the wedge: many returns apps take a cut of each return or lock you into a contract. Forthroute doesn't.
• Branded return portals. Give customers a self-serve returns page in your store's look and feel.
• Printerless QR-code labels. Shoppers return without printing anything at home.
• Exchange-first workflows. Steer returns toward exchanges to retain revenue instead of refunding it.
• Automatic refunds. Close the loop without manual processing.

How to Switch from ReturnLogic to Forthroute

1. Install Forthroute from the Shopify App Store — the app is free to install.
2. Set up your branded return portal and connect your store's return policy and rules.
3. Turn on exchange-first flows and automatic refunds so most returns resolve without manual work.
4. Point customers to your new returns page before any ReturnLogic-to-Redo migration deadline affects your store.

ReturnLogic vs Forthroute

ReturnLogic as a standalone product is being consolidated into Redo, so the real comparison is between Redo's post-purchase platform and a free, no-percentage-fee alternative. Forthroute covers the returns essentials Shopify merchants need — branded portals, QR labels, exchanges, and automatic refunds — without taking a cut of each return.

Frequently Asked Questions

What happened to ReturnLogic?

Redo announced on July 8, 2026 that it had acquired ReturnLogic and is merging it into Redo's post-purchase platform. ReturnLogic had served ecommerce brands for nearly a decade.

What is the best free ReturnLogic alternative for Shopify?

Forthroute is free Shopify returns-management software — branded return portals, printerless QR labels, exchange-first workflows, and automatic refunds, with no percentage fees and no contracts.

Does Forthroute charge a percentage of each return?

No. Forthroute is free and does not take a percentage of returns, which is its main difference from many paid returns apps.

Can I keep offering exchanges after switching?

Yes. Forthroute is built exchange-first, so you can steer returns toward exchanges to retain revenue rather than refunding it.