Privacy Policy

Forthroute ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our services.

Information We Collect

We collect information you provide directly to us, including account registration information (name, email address), usage data from your Shopify store integration (order data, product data, inventory levels), and communications you send to us.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and respond to your comments and questions.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist in our operations (such as Shopify for app integration, Stripe for payment processing) and as required by law.

Shopify App Data

Our Shopify app accesses order history, product catalog, and inventory data solely to provide forecasting and analytics services. We do not access customer payment information. Data is processed in accordance with Shopify's Partner Program Agreement.

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at privacy@forthsuite.io.

Security

We implement industry-standard security measures to protect your information. All data is encrypted in transit using TLS. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@forthsuite.io. EU/EEA residents have additional rights under GDPR.

Contact Us

If you have questions about this Privacy Policy, contact us at privacy@forthsuite.io or visit forthsuite.io/contact.