What percentage of consumers expect free shipping on orders over $35? (62%)
62% of consumers expect free shipping on orders over $35 — Digital Commerce 360 (2024).
Insights, guides, and updates from the Forthroute team.
62% of consumers expect free shipping on orders over $35 — Digital Commerce 360 (2024).
Last-mile delivery accounts for 53% of total shipping costs — Business Insider Intelligence (2024).
E-commerce return rate is 20-30% compared to 8-10% for brick-and-mortar — NRF (2024).
79% of consumers want free return shipping — UPS (2024).
Processing returns costs retailers an average of 66% of the item's original price — Optoro (2024).
A verified breakdown of Happy Returns pricing in 2026 — including what the vendor won't tell you upfront.
The best alternatives to Happy Returns in 2026, compared on pricing, features, and fit for your business.
A verified breakdown of Narvar pricing in 2026 — including what the vendor won't tell you upfront.
The best alternatives to Narvar in 2026, compared on pricing, features, and fit for your business.
A verified breakdown of Loop Returns pricing in 2026 — including what the vendor won't tell you upfront.
The best alternatives to Loop Returns in 2026, compared on pricing, features, and fit for your business.
TL;DR: R&L Carriers tracking lets shippers monitor less-than-truckload freight through PRO numbers, reference...
16 plug-and-play CS scripts for Shopify returns — refund denials, exchange offers, lost-package handoffs. Free swipe file.
Returns introduce a 9-23 day reorder-point error. The forecast-correction logic Forthcast + Forthroute use to keep...
A clean return-reason taxonomy turns customer text into product roadmap input. The 18-category schema Forthroute...
Exchange-first flows convert 30-45% of would-be refunds into exchanges. The five UI decisions that move the needle most.
Auto-approve under-$50 returns from non-flagged customers and you free 70% of CS hours. The exact rules + thresholds...
QR-code returns cut customer drop-off by 28%. The carriers that support them, how to enable them in Shopify, and...
Flat-rate, per-return, and percentage-of-return-value pricing — the spreadsheet that picks the right model for your...
TL;DR: Estes Express Lines offers multiple tracking methods—PRO number lookup, BOL reference, and pickup number...
Content on this blog is expert-led and independently reviewed. Read our editorial standards →
Branded portals, QR labels, and exchange-first flows — free for every Shopify merchant.
Install Free