Narvar
Save sales & convert refund requests into exchanges.
Listed on the Shopify App Store as "Narvar Return and Exchange".
The App Store listing shows the app as free. Narvar's own returns page asks brands to request a demo, and we found no published price. Source: source.
Rating and review count as shown on the Shopify App Store listing on 2 November 2026. This is the App Store's figure, not our score.
Narvar pricing
Plans as listed on the Shopify App Store, checked 2 November 2026. Prices are in US dollars.
| Plan | Price | What the listing says is included |
|---|---|---|
| Free | Free |
Features the vendor states
- Self-service returns portal
- Exchanges
- Refund as store credit
- Refund to a gift card
- Automatic refunds
- Return shipping labels
- QR code or box-free drop-off
- Return reasons and analytics
- 3PL or WMS integration
- In-store returns with Shopify POS
- Portal in more than one language
Taken from the App Store listing. We list a feature only when the vendor states it. Not mentioned in those sources: Exchange for another size, colour or variant, Exchange for a different product, Instant exchanges, Keep the item (returnless refunds), Return or restocking fees, Warranty claims, B2B returns. That does not always mean the app lacks them.
Highlights from the listing
- Save sales and retain revenue with adaptable exchange options and store credit.
- Improve customer experience with industry-leading and convenient return options.
- Manage complexity and make smart decisions with returns intelligence.
Works with: Shopify POS, Shopify Flow, Shopify Admin, Gorgias, Klaviyo, Netsuite, Recharge, ShipHero, Tapcart
Languages: English
Shopify stores using Narvar, with the public evidence for each store.
Narvar compared with ForthRoute
We have a side by side page: ForthRoute vs Narvar. It is written by the ForthRoute team, so read it with that in mind.
Alternatives to Narvar
Matched on the features each vendor states and on price band. See the full list of Narvar alternatives.
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Post-purchase platform for protection, tracking, and returns
- Price
- Free to install
- App Store
- 4 out of 5 from 375 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language
-
Transform returns into exchanges and new sales
- Price
- Free to install
- App Store
- 4.8 out of 5 from 25 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, In-store returns with Shopify POS, Portal in more than one language
-
Post-checkout & Customer Support for epic Shopping Experiences
- Price
- Free to install
- App Store
- 4.8 out of 5 from 28 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language
-
Direct exchanges and sustainable returns
- Price
- Free to install
- App Store
- 2 out of 5 from 4 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, Portal in more than one language
-
Everything your brand needs. In one intelligent platform.
- Price
- Free to install
- App Store
- 4.9 out of 5 from 839 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS
-
Automate returns, exchanges, warranties & shipping protection
- Price
- Free to install
- App Store
- 4.9 out of 5 from 21 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, Portal in more than one language
-
Returns Exchanges, Shipping Protection & More to Drive Revenue
- Price
- Free to install
- App Store
- 4.8 out of 5 from 55 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
-
Shipping, returns, tracking and exchanges on autopilot!
- Price
- Free to install
- App Store
- 5 out of 5 from 5 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language
-
Simplify returns with a self-service portal. Automate labels, tracking, and approvals.
- Price
- Not published
- App Store
- No App Store reviews yet
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language
-
Manage returns, exchanges, tracking, order editing & more!
- Price
- Free plan, paid from $340 a month
- App Store
- 4.6 out of 5 from 450 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, In-store returns with Shopify POS, Portal in more than one language
Sources
- Shopify App Store listing: https://apps.shopify.com/narvar-returns, checked 2026-11-02
- Note: https://corp.narvar.com/return-exchange, checked 2026-11-02
- Shopify App Store category page: https://apps.shopify.com/categories/orders-and-shipping-returns-and-warranty-returns-and-exchanges/all?page=5, checked 2026-11-02
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