Returns apps

AfterShip Returns

Retain traffic & revenue with exchanges and store credits

Listed on the Shopify App Store as "AfterShip Returns & Exchanges".

Price
Free plan, paid from $19 a month
Shopify App Store rating
4.7 out of 5 from 1,545 reviews
Developer
AfterShip
On the App Store since
28 February 2017
Free trial
7 days
Built for Shopify badge
Yes

Rating and review count as shown on the Shopify App Store listing on 2 November 2026. This is the App Store's figure, not our score.

AfterShip Returns pricing

Plans as listed on the Shopify App Store, checked 2 November 2026. Prices are in US dollars.

PlanPriceWhat the listing says is included
Return CareFreeAll Premium features; Shopper-funded returns; Return labels handled by AfterShip; Revenue share
Essentials$19 / month
or $192/year and save 16%
In-app automatic labels; Branded returns page; Automatic returns approval; Refunds and exchanges; Eligibility rules; Return analytics
Premium$119 / month
or $1,188/year and save 17%
All Essentials features; Advanced workflows; AI-powered exchanges; Fraud prevention; Warranty management portal & dashboard; Pre-built integrations

Features the vendor states

  • Self-service returns portal
  • Exchanges
  • Refund as store credit
  • Automatic refunds
  • Return shipping labels
  • Warranty claims
  • Return reasons and analytics
  • In-store returns with Shopify POS
  • Portal in more than one language

Taken from the App Store listing. We list a feature only when the vendor states it. Not mentioned in those sources: Exchange for another size, colour or variant, Exchange for a different product, Instant exchanges, Refund to a gift card, Keep the item (returnless refunds), QR code or box-free drop-off, Return or restocking fees, 3PL or WMS integration, B2B returns. That does not always mean the app lacks them.

Highlights from the listing

  • Retain revenue with incentivized & personalized exchange offers and fraud checks
  • Cut operational costs with discounted labels, smart return rules, and automation
  • Deliver a seamless experience with branded return portal and native POS solution
  • Identify hidden patterns and refine business strategy with built-in analytics
  • Offer free returns and offset the cost with Return Care

Works with: Customer accounts, Shopify POS, Shopify Flow, Shopify Admin, Canada Post, FedEx, Gorgias, UPS, USPS

Languages: English, German, French, Spanish, Italian

Carriers and label services named on the listing: USPS, UPS, FedEx, Canada Post

Shopify stores using AfterShip Returns, with the public evidence for each store.

AfterShip Returns compared with ForthRoute

We have a side by side page: ForthRoute vs AfterShip Returns. It is written by the ForthRoute team, so read it with that in mind.

Alternatives to AfterShip Returns

Matched on the features each vendor states and on price band. See the full list of AfterShip Returns alternatives.

  • Handle returns, refunds, and exchanges with less manual work

    Price
    From $4.99 a month
    App Store
    4.9 out of 5 from 95 reviews

    Shared features: Self-service returns portal, Refund as store credit, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language

  • Returns portal with EU withdrawal button, exchanges & refunds

    Price
    Free plan, paid from $19 a month
    App Store
    4.4 out of 5 from 88 reviews

    Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, Portal in more than one language

  • Returns and exchanges that bring in profits by CWILL

    Price
    Free plan, paid from $29 a month
    App Store
    4.8 out of 5 from 494 reviews

    Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language

  • Smart order return app to automate and manage customer returns

    Price
    From $6.99 a month
    App Store
    2.5 out of 5 from 20 reviews

    Shared features: Self-service returns portal, Automatic refunds, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language

  • Tailor your returns program around your products and customers

    Price
    From $10 a month
    App Store
    5 out of 5 from 15 reviews

    Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, Portal in more than one language

  • Automate returns & exchanges, store credit and return labels

    Price
    Free plan, paid from $19 a month
    App Store
    5 out of 5 from 62 reviews

    Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language

  • Automate returns, labels & exchanges. Revenue over refunds.

    Price
    From $19 a month
    App Store
    4.7 out of 5 from 81 reviews

    Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, Portal in more than one language

  • Automate returns and exchanges, refunds and returns labels

    Price
    Free plan, paid from $19.99 a month
    App Store
    4.9 out of 5 from 133 reviews

    Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language

  • Full Returns, Exchange, Refund & Labels system with AI Agents

    Price
    Free plan, paid from $29 a month
    App Store
    4.9 out of 5 from 127 reviews

    Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language

  • Automate returns & exchanges, manage refund and return labels

    Price
    Free plan, paid from $9.99 a month
    App Store
    4.8 out of 5 from 273 reviews

    Shared features: Self-service returns portal, Refund as store credit, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language

Sources

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