Redo
Everything your brand needs. In one intelligent platform.
On the App Store listing the returns app is free to install. The $10 and $99 plans there are for Redo's email and SMS and fulfillment products. Redo's pricing page lists a free returns portal. Source: source.
Rating and review count as shown on the Shopify App Store listing on 2 November 2026. This is the App Store's figure, not our score.
Redo pricing
Plans as listed on the Shopify App Store, checked 2 November 2026. Prices are in US dollars.
| Plan | Price | What the listing says is included |
|---|---|---|
| Free to install | Free to install | 0.50/order; 25% of chargebacks won |
| Email and SMS | $10 / month $2.00 per 1,000 sends on email and starting at $0.016 per send for SMS | |
| Fulfillment | $99 / month All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. |
Features the vendor states
- Self-service returns portal
- Exchanges
- Refund as store credit
- Refund to a gift card
- Automatic refunds
- Return shipping labels
- QR code or box-free drop-off
- Return reasons and analytics
- In-store returns with Shopify POS
Taken from the App Store listing. We list a feature only when the vendor states it. Not mentioned in those sources: Exchange for another size, colour or variant, Exchange for a different product, Instant exchanges, Keep the item (returnless refunds), Return or restocking fees, Warranty claims, 3PL or WMS integration, Portal in more than one language, B2B returns. That does not always mean the app lacks them.
Highlights from the listing
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- In-store returns
- QR codes
Works with: Checkout, Customer accounts, Shopify POS, Shopify Flow, CommentSold, Gorgias, Klaviyo, NetSuite, Shop Mini, Yotpo
Languages: English
Shopify stores using Redo, with the public evidence for each store.
Alternatives to Redo
Matched on the features each vendor states and on price band. See the full list of Redo alternatives.
-
Post-purchase platform for protection, tracking, and returns
- Price
- Free to install
- App Store
- 4 out of 5 from 375 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS
-
Post-checkout & Customer Support for epic Shopping Experiences
- Price
- Free to install
- App Store
- 4.8 out of 5 from 28 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS
-
Save sales & convert refund requests into exchanges.
- Price
- Free
- App Store
- 4.5 out of 5 from 21 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS
-
Returns Exchanges, Shipping Protection & More to Drive Revenue
- Price
- Free to install
- App Store
- 4.8 out of 5 from 55 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off
-
Transform returns into exchanges and new sales
- Price
- Free to install
- App Store
- 4.8 out of 5 from 25 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS
-
Shipping, returns, tracking and exchanges on autopilot!
- Price
- Free to install
- App Store
- 5 out of 5 from 5 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS
-
Simplify returns with a self-service portal. Automate labels, tracking, and approvals.
- Price
- Not published
- App Store
- No App Store reviews yet
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS
-
Direct exchanges and sustainable returns
- Price
- Free to install
- App Store
- 2 out of 5 from 4 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off
-
Automate returns, exchanges, warranties & shipping protection
- Price
- Free to install
- App Store
- 4.9 out of 5 from 21 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off
-
Returns and exchange portal with box-free, label-free drop-off at Return Bar locations.
- Price
- Not published
Shared features: Self-service returns portal, Automatic refunds, QR code or box-free drop-off, In-store returns with Shopify POS
Sources
- Shopify App Store listing: https://apps.shopify.com/redo, checked 2026-11-02
- Note: https://redo.com/pricing, checked 2026-11-02
- Shopify App Store category page: https://apps.shopify.com/categories/orders-and-shipping-returns-and-warranty-returns-and-exchanges/all?page=1, checked 2026-11-02
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