Modern Returns: Free for Every Shopify Merchant

Give customers the branded returns experience they expect. No percentage fees, no annual contracts.

Customer Experience

Branded returns that reflect your store.

Customers submit returns through a portal with your store's logo, colours, and domain — not a generic third-party page.

Customers scan a QR code at supported drop-off points — no printer required. Reduces return friction dramatically.

Prompt customers to exchange for the right size or colour before issuing a refund. Retain revenue that would otherwise be lost.

Issue automatic refunds as soon as returns are received and approved — no manual processing.

Tools to manage returns at scale.

Capture why customers are returning items to identify product issues, sizing problems, or listing inaccuracies.

Flag returned items as resalable or damaged and route them to the right location automatically.

Track return rates by product, category, and reason to identify and fix the root causes of returns.

Fully embedded in Shopify admin. Syncs with Shopify orders, fulfilments, and inventory automatically.

Branded portals, QR labels, and exchange-first flows — free for every Shopify merchant.