Modern Returns for Shopify Merchants

No software subscription or monthly return limit. Optional prepaid labels are billed through Shopify, or connect your own carrier account.

Customer Experience

Branded returns that reflect your store.

Customers submit returns through a portal with your store's logo, colours, and domain — not a generic third-party page.

Customers scan a QR code at supported drop-off points — no printer required. Reduces return friction dramatically.

Offer and incentivise an exchange for the right size or colour while keeping refund as the portal's default resolution.

Approve a return and issue the refund in one click — no manual reconciliation.

Tools to manage returns at scale.

Capture why customers are returning items to identify product issues, sizing problems, or listing inaccuracies.

When processing a return, mark the item resalable or damaged and choose the appropriate restocking action.

Track return rates by product, category, and reason to identify and fix the root causes of returns.

Fully embedded in Shopify admin. Syncs with Shopify orders, fulfilments, and inventory automatically.

No software subscription or monthly return limit; optional prepaid labels are billed separately.