Modern Returns — Free for Every Shopify Merchant

Give customers the branded returns experience they expect. No percentage fees, no annual contracts.

Customer Experience

Branded returns that reflect your store.

🎨

Customers submit returns through a portal with your store's logo, colours, and domain — not a generic third-party page.

📱

Customers scan a QR code at supported drop-off points — no printer required. Reduces return friction dramatically.

🔄

Prompt customers to exchange for the right size or colour before issuing a refund. Retain revenue that would otherwise be lost.

⚡

Issue automatic refunds as soon as returns are received and approved — no manual processing.

Tools to manage returns at scale.

🏷️

Capture why customers are returning items to identify product issues, sizing problems, or listing inaccuracies.

📦

Flag returned items as resalable or damaged and route them to the right location automatically.

📊

Track return rates by product, category, and reason to identify and fix the root causes of returns.

🔗

Fully embedded in Shopify admin. Syncs with Shopify orders, fulfilments, and inventory automatically.

Branded portals, QR labels, and exchange-first flows — free for every Shopify merchant.