Returbo
Turn returns into exchanges. EU Directive 2023/2673-ready
Listed on the Shopify App Store as "Returbo Returns & Exchanges".
Rating and review count as shown on the Shopify App Store listing on 2 November 2026. This is the App Store's figure, not our score.
Returbo pricing
Plans as listed on the Shopify App Store, checked 2 November 2026. Prices are in US dollars.
| Plan | Price | What the listing says is included |
|---|---|---|
| Core | $89 / month or $936/year and save 12% | 1 shipping carrier; 30 returns/exchange/complaints per month; Autogenerated returnslips; Two languages - English + one more; Automated variant exchanges; Complaints attach image + comment; Withdrawal form EU Directive 2023/2673 |
| Plus | $249 / month or $2,544/year and save 15% | 3 shipping carriers; 200 returns/exchange/complaints per month; Three languages - English + two more; Attach images & comments to returns; One Special dealine per request type; Customize return form; Different return locations per carrier; Automatic tracking of returns |
| Premium | $479 / month or $4,764/year and save 17% | 5 shipping carriers; Rule customization; Nudge Exchanges; Upsell and Store credit; Cancel group discounts (eg 3 for 2); Proforma (international invoices); Custom costs |
| Enterprise | $1,124 / month or $10,788/year and save 20% | Unlimited shipping carriers; Dedicated development time; Dedicated account manager; All in Premium |
Features the vendor states
- Self-service returns portal
- Exchanges
- Exchange for another size, colour or variant
- Refund as store credit
- Refund to a gift card
- Automatic refunds
- Return shipping labels
- QR code or box-free drop-off
- Return reasons and analytics
- Portal in more than one language
Taken from the App Store listing. We list a feature only when the vendor states it. Not mentioned in those sources: Exchange for a different product, Instant exchanges, Keep the item (returnless refunds), Return or restocking fees, Warranty claims, 3PL or WMS integration, In-store returns with Shopify POS, B2B returns. That does not always mean the app lacks them.
Highlights from the listing
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- QR codes
- Gift cards
Works with: Shopify Admin, Bring, Bundles.app, DHL, PostNord, Shippypro, UPS
Languages: English
Carriers and label services named on the listing: UPS, DHL, PostNord
Alternatives to Returbo
Matched on the features each vendor states and on price band. See the full list of Returbo alternatives.
-
Manage Return Shipping Labels and Refunds with Return Portal
- Price
- Free plan, paid from $39 a month
- App Store
- 4.9 out of 5 from 39 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
-
Easy returns, exchanges & store credit with rules you control
- Price
- From $39 a month
- App Store
- 4.9 out of 5 from 114 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
-
Automate returns, labels & exchanges. Revenue over refunds.
- Price
- From $19 a month
- App Store
- 4.7 out of 5 from 81 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, Portal in more than one language
-
Automate returns and exchanges, refunds and returns labels
- Price
- Free plan, paid from $19.99 a month
- App Store
- 4.9 out of 5 from 133 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
-
Full Returns, Exchange, Refund & Labels system with AI Agents
- Price
- Free plan, paid from $29 a month
- App Store
- 4.9 out of 5 from 127 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
-
Returns portal with EU withdrawal button, exchanges & refunds
- Price
- Free plan, paid from $19 a month
- App Store
- 4.4 out of 5 from 88 reviews
Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
-
Automate refunds and exchanges for a better return experience
- Price
- From $147 a month
- App Store
- 4.9 out of 5 from 407 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
-
Tailor your returns program around your products and customers
- Price
- From $10 a month
- App Store
- 5 out of 5 from 15 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, Portal in more than one language
-
Returns and exchanges that bring in profits by CWILL
- Price
- Free plan, paid from $29 a month
- App Store
- 4.8 out of 5 from 494 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
-
Returns, upsell, order editing & EU withdrawal in one platform
- Price
- From $179 a month
- App Store
- 4.9 out of 5 from 101 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
Sources
- Shopify App Store listing: https://apps.shopify.com/returbo, checked 2026-11-02
- Shopify App Store category page: https://apps.shopify.com/categories/orders-and-shipping-returns-and-warranty-returns-and-exchanges/all?page=1, checked 2026-11-02
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