Returns apps

CWILL Returns & Exchanges

Returns and exchanges that bring in profits by CWILL

Price
Free plan, paid from $29 a month
Shopify App Store rating
4.8 out of 5 from 494 reviews
Developer
CWILL INC
On the App Store since
30 June 2023
Free trial
14 days
Built for Shopify badge
Yes

Rating and review count as shown on the Shopify App Store listing on 2 November 2026. This is the App Store's figure, not our score.

CWILL Returns & Exchanges pricing

Plans as listed on the Shopify App Store, checked 2 November 2026. Prices are in US dollars.

PlanPriceWhat the listing says is included
FreeFree6 returns per month; Manage returns in one place; Branded return page; Return labels; Flexible return windows
Essential$29 / month
or $276/year and save 21%
All Free features; Flexible refund and exchange solutions; Restocking fee and return shipping fee; Multi-language return page; Customer account return widget; Packing slip; Emails with custom sending domain; Flexible return rules
Professional$99 / month
or $948/year and save 20%
All Essential features; Exchange upsell; Unlimited carrier connection; Automation workflows; Auto-track return shipment status; Returns advanced analytics; Onboarding support
Enterprise$299 / month
or $2,868/year and save 20%
Returns webhooks; Custom integrations; Advanced analytics; Dedicated priority support; Customer success manager

Features the vendor states

  • Self-service returns portal
  • Exchanges
  • Refund as store credit
  • Refund to a gift card
  • Automatic refunds
  • Return shipping labels
  • QR code or box-free drop-off
  • Return or restocking fees
  • Return reasons and analytics
  • In-store returns with Shopify POS
  • Portal in more than one language

Taken from the App Store listing. We list a feature only when the vendor states it. Not mentioned in those sources: Exchange for another size, colour or variant, Exchange for a different product, Instant exchanges, Keep the item (returnless refunds), Warranty claims, 3PL or WMS integration, B2B returns. That does not always mean the app lacks them.

Highlights from the listing

  • Manage returns

Works with: Checkout, Customer accounts, Shopify Admin, Canada Post, CWILL Order Tracking, DHL, FedEx, Hermes UK, USPS

Languages: English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, Turkish

Carriers and label services named on the listing: Shippo, ShipStation, Sendcloud, USPS, UPS, FedEx, DHL, Canada Post, Evri, DPD

Shopify stores using CWILL Returns & Exchanges, with the public evidence for each store.

Alternatives to CWILL Returns & Exchanges

Matched on the features each vendor states and on price band. See the full list of CWILL Returns & Exchanges alternatives.

  • Automate returns and exchanges, refunds and returns labels

    Price
    Free plan, paid from $19.99 a month
    App Store
    4.9 out of 5 from 133 reviews

    Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language

  • Full Returns, Exchange, Refund & Labels system with AI Agents

    Price
    Free plan, paid from $29 a month
    App Store
    4.9 out of 5 from 127 reviews

    Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language

  • Automate Returns & Exchanges. Turn Refunds into Revenue

    Price
    From $19.99 a month
    App Store
    4.8 out of 5 from 779 reviews

    Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Return or restocking fees, In-store returns with Shopify POS, Portal in more than one language

  • Handle returns, refunds, and exchanges with less manual work

    Price
    From $4.99 a month
    App Store
    4.9 out of 5 from 95 reviews

    Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language

  • Returns portal with EU withdrawal button, exchanges & refunds

    Price
    Free plan, paid from $19 a month
    App Store
    4.4 out of 5 from 88 reviews

    Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language

  • Tailor your returns program around your products and customers

    Price
    From $10 a month
    App Store
    5 out of 5 from 15 reviews

    Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, Portal in more than one language

  • Automate returns & exchanges, store credit and return labels

    Price
    Free plan, paid from $19 a month
    App Store
    5 out of 5 from 62 reviews

    Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language

  • Retain traffic & revenue with exchanges and store credits

    Price
    Free plan, paid from $19 a month
    App Store
    4.7 out of 5 from 1,545 reviews

    Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language

  • Easy returns, exchanges & store credit with rules you control

    Price
    From $39 a month
    App Store
    4.9 out of 5 from 114 reviews

    Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language

  • Automated workflows for refunds, exchanges, and store credits.

    Price
    From $150 a month
    App Store
    5 out of 5 from 11 reviews

    Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Return or restocking fees, In-store returns with Shopify POS, Portal in more than one language

Sources

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