Synctrack Returns & Exchanges
Automate returns and exchanges, refunds and returns labels
Rating and review count as shown on the Shopify App Store listing on 2 November 2026. This is the App Store's figure, not our score.
Synctrack Returns & Exchanges pricing
Plans as listed on the Shopify App Store, checked 2 November 2026. Prices are in US dollars.
| Plan | Price | What the listing says is included |
|---|---|---|
| STARTER | Free | Limited to 5 return requests/month; Branded return page/ portal; Email notifications; Basic refunds & exchanges; Return policy & window; Packing slip & return label; Live chat support 24/7 |
| PROFESSIONAL | $19.99 / month or $191.90/year and save 20% | Up to 60 return requests/month; All features in Free, plus; Exchange for different variant; Refund to store credit; Refund to gift card, discount code; EU Withdrawal form effective 06/19/2026; Return/Exchange fee; Exchange upsell |
| PREMIUM | $49.99 / month or $479.90/year and save 20% | Up to 120 return requests/month; All features in Professional, plus; AI Smart Exchange; Exchange for other products; Return shipment tracking; Automatic Shopify Return sync; Automation for approval, refund, label; Condition-based workflows |
| ENTERPRISE | $149.99 / month or $1,439.90/year and save 20% | Up to 300 return requests/month; All in Premium, plus:; Multi-store: 2+ stores; Integrate your preferred WMS; Returns API & Webhook; Manage portal access for team members; Custom integrations; Pre-build integration |
Features the vendor states
- Self-service returns portal
- Exchanges
- Exchange for another size, colour or variant
- Refund as store credit
- Refund to a gift card
- Automatic refunds
- Return shipping labels
- QR code or box-free drop-off
- Return reasons and analytics
- 3PL or WMS integration
- In-store returns with Shopify POS
- Portal in more than one language
Taken from the App Store listing. We list a feature only when the vendor states it. Not mentioned in those sources: Exchange for a different product, Instant exchanges, Keep the item (returnless refunds), Return or restocking fees, Warranty claims, B2B returns. That does not always mean the app lacks them.
Highlights from the listing
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- In-store returns
- QR codes
Works with: Customer accounts, Shopify Flow, Shopify Admin, Claude, ChatGPT, Delhivery, Sendcloud, iThink, FedEx, Australia Post, Gorgias, Shippo, Shipstation, EasyPost
Languages: English, Japanese, German, French, Spanish, Korean, Chinese (Simplified), Vietnamese
Carriers and label services named on the listing: Shippo, EasyPost, Sendcloud, FedEx, Australia Post, Delhivery
Shopify stores using Synctrack Returns & Exchanges, with the public evidence for each store.
Alternatives to Synctrack Returns & Exchanges
Matched on the features each vendor states and on price band. See the full list of Synctrack Returns & Exchanges alternatives.
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Full Returns, Exchange, Refund & Labels system with AI Agents
- Price
- Free plan, paid from $29 a month
- App Store
- 4.9 out of 5 from 127 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, In-store returns with Shopify POS, Portal in more than one language
-
Automate Returns & Exchanges. Turn Refunds into Revenue
- Price
- From $19.99 a month
- App Store
- 4.8 out of 5 from 779 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, In-store returns with Shopify POS, Portal in more than one language
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Returns and exchanges that bring in profits by CWILL
- Price
- Free plan, paid from $29 a month
- App Store
- 4.8 out of 5 from 494 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language
-
Automate returns & exchanges, store credit and return labels
- Price
- Free plan, paid from $19 a month
- App Store
- 5 out of 5 from 62 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language
-
Easy returns, exchanges & store credit with rules you control
- Price
- From $39 a month
- App Store
- 4.9 out of 5 from 114 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, In-store returns with Shopify POS, Portal in more than one language
-
Automate returns, labels & exchanges. Revenue over refunds.
- Price
- From $19 a month
- App Store
- 4.7 out of 5 from 81 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, Portal in more than one language
-
Automate returns & exchanges, manage refund and return labels
- Price
- Free plan, paid from $9.99 a month
- App Store
- 4.8 out of 5 from 273 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language
-
Turn returns into exchanges. EU Directive 2023/2673-ready
- Price
- From $89 a month
- App Store
- 5 out of 5 from 95 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
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Manage Return Shipping Labels and Refunds with Return Portal
- Price
- Free plan, paid from $39 a month
- App Store
- 4.9 out of 5 from 39 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, Portal in more than one language
-
Handle returns, refunds, and exchanges with less manual work
- Price
- From $4.99 a month
- App Store
- 4.9 out of 5 from 95 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language
Sources
- Shopify App Store listing: https://apps.shopify.com/omega-returns-drive, checked 2026-11-02
- Shopify App Store category page: https://apps.shopify.com/categories/orders-and-shipping-returns-and-warranty-returns-and-exchanges/all?page=1, checked 2026-11-02
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