EcoReturns
Full Returns, Exchange, Refund & Labels system with AI Agents
Listed on the Shopify App Store as "EcoReturns: AI powered Returns".
Rating and review count as shown on the Shopify App Store listing on 2 November 2026. This is the App Store's figure, not our score.
EcoReturns pricing
Plans as listed on the Shopify App Store, checked 2 November 2026. Prices are in US dollars.
| Plan | Price | What the listing says is included |
|---|---|---|
| Starter | Free | 20 returns per month included; Fully branded return experience; Unlimited return reasons & policies; Manual approvals; Inbuilt discounted shipping labels; Email notifications; Single language support |
| Smart Automation | $29 / month or $299/year and save 14% | 100 returns per month included, $0.40 per extra return; Everything in Starter; Auto process refunds and exchanges; Variant exchange first flow; Connect 100+ integrations; Deep analytics & reports; Self-service tracking for customers; Store credit & partial refunds |
| Scale AI | $99 / month or $999/year and save 16% | 400 returns per month included, $0.25 per additional return or exchange; Everything in Smart Automation; Save money with Refund optimizer; Return routing to multiple warehouses; Smart rules & unlimited automations; Exchange payment collection; Return sub-reasons & deep insights; APIs and Webhook support |
| Enterprise | $299 / month or $2,999/year and save 16% | Custom limits and pricing available; Everything in Scale AI; Custom Integrations; Custom features; Personalized onboarding support; Quarterly return process review; SLA backed support; Dedicated account manager |
Features the vendor states
- Self-service returns portal
- Exchanges
- Exchange for another size, colour or variant
- Refund as store credit
- Refund to a gift card
- Automatic refunds
- Return shipping labels
- QR code or box-free drop-off
- Return reasons and analytics
- 3PL or WMS integration
- In-store returns with Shopify POS
- Portal in more than one language
Taken from the App Store listing. We list a feature only when the vendor states it. Not mentioned in those sources: Exchange for a different product, Instant exchanges, Keep the item (returnless refunds), Return or restocking fees, Warranty claims, B2B returns. That does not always mean the app lacks them.
Highlights from the listing
- Deep analytics & reports
Works with: Customer accounts, Shopify Admin, Australia post, Canada Post, DHL & 200+ Integrations, Gorgias, USPS, Whatsapp
Languages: English, German, Italian
Carriers and label services named on the listing: USPS, DHL, Canada Post
Shopify stores using EcoReturns, with the public evidence for each store.
Alternatives to EcoReturns
Matched on the features each vendor states and on price band. See the full list of EcoReturns alternatives.
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Automate returns and exchanges, refunds and returns labels
- Price
- Free plan, paid from $19.99 a month
- App Store
- 4.9 out of 5 from 133 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, In-store returns with Shopify POS, Portal in more than one language
-
Automate Returns & Exchanges. Turn Refunds into Revenue
- Price
- From $19.99 a month
- App Store
- 4.8 out of 5 from 779 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, In-store returns with Shopify POS, Portal in more than one language
-
Returns and exchanges that bring in profits by CWILL
- Price
- Free plan, paid from $29 a month
- App Store
- 4.8 out of 5 from 494 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language
-
Automate returns & exchanges, store credit and return labels
- Price
- Free plan, paid from $19 a month
- App Store
- 5 out of 5 from 62 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language
-
Easy returns, exchanges & store credit with rules you control
- Price
- From $39 a month
- App Store
- 4.9 out of 5 from 114 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, In-store returns with Shopify POS, Portal in more than one language
-
Automate returns, labels & exchanges. Revenue over refunds.
- Price
- From $19 a month
- App Store
- 4.7 out of 5 from 81 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, Portal in more than one language
-
Automate returns & exchanges, manage refund and return labels
- Price
- Free plan, paid from $9.99 a month
- App Store
- 4.8 out of 5 from 273 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language
-
Turn returns into exchanges. EU Directive 2023/2673-ready
- Price
- From $89 a month
- App Store
- 5 out of 5 from 95 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
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Manage Return Shipping Labels and Refunds with Return Portal
- Price
- Free plan, paid from $39 a month
- App Store
- 4.9 out of 5 from 39 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, Portal in more than one language
-
Handle returns, refunds, and exchanges with less manual work
- Price
- From $4.99 a month
- App Store
- 4.9 out of 5 from 95 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language
Sources
- Shopify App Store listing: https://apps.shopify.com/ecoreturns-by-saarainc, checked 2026-11-02
- Shopify App Store category page: https://apps.shopify.com/categories/orders-and-shipping-returns-and-warranty-returns-and-exchanges/all?page=1, checked 2026-11-02
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