ReturnGO
Automate refunds and exchanges for a better return experience
Listed on the Shopify App Store as "ReturnGO Returns & Exchanges".
Rating and review count as shown on the Shopify App Store listing on 2 November 2026. This is the App Store's figure, not our score.
ReturnGO pricing
Plans as listed on the Shopify App Store, checked 2 November 2026. Prices are in US dollars.
| Plan | Price | What the listing says is included |
|---|---|---|
| Premium | $147 / month 110 returns included/month. $1.25 per extra return. Add-ons & Integrations available. | 110 returns included/month; $1.25 per extra return; Add-ons & Integrations available |
| Pro | $297 / month 300 returns included/month. $0.90 per extra return. Add-ons & Integrations available. | 300 returns included/month; $0.90 per extra return; Add-ons & Integrations available |
On the vendor's own pricing page
| Plan | Price | Limits and inclusions |
|---|---|---|
| Premium | $147 / month | Embedded self-service return portal; Variant and product exchange; Refunds, gift cards, and store credit; Request approval automations; Product exchange + Shop Now; Shipping integrations |
| Pro | $297 / month | All Premium features; Advanced Automation; Item validation; Packing slips; Unlimited languages; ERPs integrations; Mark as done automation; API and webhooks |
| Enterprise | Custom pricing | All Pro features; Order tracking portal & notifications; Advanced automations; ERPs & notification integrations; Multi-store plans; Omni-channel; Dedicated account manager |
Trial and sign-up, in the vendor's words: Yes, we offer a free 14-day trial only on Shopify self-service plans.
Source: vendor pricing page, checked 2 November 2026.
Features the vendor states
- Self-service returns portal
- Exchanges
- Exchange for another size, colour or variant
- Exchange for a different product
- Refund as store credit
- Refund to a gift card
- Automatic refunds
- Return shipping labels
- QR code or box-free drop-off
- Return reasons and analytics
- 3PL or WMS integration
- In-store returns with Shopify POS
- Portal in more than one language
Taken from the App Store listing. We list a feature only when the vendor states it. Not mentioned in those sources: Instant exchanges, Keep the item (returnless refunds), Return or restocking fees, Warranty claims, B2B returns. That does not always mean the app lacks them.
Works with: Canada Post, Gorgias, Sendcloud, Shippo, Shipstation, USPS
Languages: English
Carriers and label services named on the listing: Shippo, Sendcloud, USPS, Canada Post
Shopify stores using ReturnGO, with the public evidence for each store.
ReturnGO compared with ForthRoute
We have a side by side page: ForthRoute vs ReturnGO. It is written by the ForthRoute team, so read it with that in mind.
Alternatives to ReturnGO
Matched on the features each vendor states and on price band. See the full list of ReturnGO alternatives.
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Manage and optimize your returns to save time and cut costs
- Price
- From $105 a month
- App Store
- No App Store reviews yet
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, In-store returns with Shopify POS, Portal in more than one language
-
Automated returns, exchanges, store credit & return analytics
- Price
- From $109 a month
- App Store
- 5 out of 5 from 33 reviews
Shared features: Self-service returns portal, Exchange for a different product, Refund as store credit, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language
-
Fast, Easy Powerful Returns & Exchanges. Go Live Today!
- Price
- Free plan, paid from $250 a month
- App Store
- 4.3 out of 5 from 11 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, In-store returns with Shopify POS
-
Manage returns, exchanges, tracking, order editing & more!
- Price
- Free plan, paid from $340 a month
- App Store
- 4.6 out of 5 from 450 reviews
Shared features: Self-service returns portal, Exchange for a different product, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, In-store returns with Shopify POS, Portal in more than one language
-
Automate returns or exchanges and upsell free returns.
- Price
- From $199.99 a month
- App Store
- 5 out of 5 from 11 reviews
Shared features: Self-service returns portal, Exchange for a different product, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, Portal in more than one language
-
Returns, upsell, order editing & EU withdrawal in one platform
- Price
- From $179 a month
- App Store
- 4.9 out of 5 from 101 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language
-
Automated workflows for refunds, exchanges, and store credits.
- Price
- From $150 a month
- App Store
- 5 out of 5 from 11 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language
-
Easy returns, exchanges & store credit with rules you control
- Price
- From $39 a month
- App Store
- 4.9 out of 5 from 114 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, In-store returns with Shopify POS, Portal in more than one language
-
Automate returns and exchanges, refunds and returns labels
- Price
- Free plan, paid from $19.99 a month
- App Store
- 4.9 out of 5 from 133 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, In-store returns with Shopify POS, Portal in more than one language
-
Full Returns, Exchange, Refund & Labels system with AI Agents
- Price
- Free plan, paid from $29 a month
- App Store
- 4.9 out of 5 from 127 reviews
Shared features: Self-service returns portal, Exchange for another size, colour or variant, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, In-store returns with Shopify POS, Portal in more than one language
Sources
- Shopify App Store listing: https://apps.shopify.com/returngo, checked 2026-11-02
- Vendor page: https://returngo.ai/pricing/, checked 2026-11-02
- Shopify App Store category page: https://apps.shopify.com/categories/orders-and-shipping-returns-and-warranty-returns-and-exchanges/all?page=1, checked 2026-11-02
- Vendor website: https://returngo.ai/
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