Returns apps

Navidium Returns & Exchanges

Automate returns or exchanges and upsell free returns.

Price
From $199.99 a month
Shopify App Store rating
5 out of 5 from 11 reviews
Developer
Navidium Apps
On the App Store since
7 March 2024
Built for Shopify badge
Yes

Rating and review count as shown on the Shopify App Store listing on 2 November 2026. This is the App Store's figure, not our score.

Navidium Returns & Exchanges pricing

Plans as listed on the Shopify App Store, checked 2 November 2026. Prices are in US dollars.

PlanPriceWhat the listing says is included
Free to installFree to install
$1.99 per return, billed weekly
Unlimited Total Store Orders; All Features Included; Instant exchanges, store credit; Customizable customer Portal; Full Support + Onboarding
Premium$199.99 / month
$0.99/return for additional returns
199 Returns per month; Unlimited Workflows; Storewide Exchanges; Branded customer portal; Automated shipping label generation
Enterprise$299.99 / monthUnlimited returns; Return Protection widget; Unlimited Workflows; Storewide Exchanges; Branded customer portal

Features the vendor states

  • Self-service returns portal
  • Exchanges
  • Exchange for a different product
  • Instant exchanges
  • Refund as store credit
  • Refund to a gift card
  • Automatic refunds
  • Return shipping labels
  • QR code or box-free drop-off
  • Warranty claims
  • Return reasons and analytics
  • 3PL or WMS integration
  • Portal in more than one language

Taken from the App Store listing. We list a feature only when the vendor states it. Not mentioned in those sources: Exchange for another size, colour or variant, Keep the item (returnless refunds), Return or restocking fees, In-store returns with Shopify POS, B2B returns. That does not always mean the app lacks them.

Highlights from the listing

  • Unlimited Total Store Orders
  • Fully automated workflows
  • Storewide Exchanges
  • Branded customer portal
  • Instant exchanges, store credit

Works with: Easypost, Gorgias, Ship Station, ShipHero, Shippo

Languages: English

Carriers and label services named on the listing: Shippo, EasyPost, ShipStation

Alternatives to Navidium Returns & Exchanges

Matched on the features each vendor states and on price band. See the full list of Navidium Returns & Exchanges alternatives.

  • Automate refunds and exchanges for a better return experience

    Price
    From $147 a month
    App Store
    4.9 out of 5 from 407 reviews

    Shared features: Self-service returns portal, Exchange for a different product, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, Portal in more than one language

  • Manage returns, exchanges, tracking, order editing & more!

    Price
    Free plan, paid from $340 a month
    App Store
    4.6 out of 5 from 450 reviews

    Shared features: Self-service returns portal, Exchange for a different product, Instant exchanges, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, Portal in more than one language

  • Returns, upsell, order editing & EU withdrawal in one platform

    Price
    From $179 a month
    App Store
    4.9 out of 5 from 101 reviews

    Shared features: Self-service returns portal, Instant exchanges, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language

  • Manage and optimize your returns to save time and cut costs

    Price
    From $105 a month
    App Store
    No App Store reviews yet

    Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, Portal in more than one language

  • Automated returns, exchanges, store credit & return analytics

    Price
    From $109 a month
    App Store
    5 out of 5 from 33 reviews

    Shared features: Self-service returns portal, Exchange for a different product, Refund as store credit, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language

  • Fast, Easy Powerful Returns & Exchanges. Go Live Today!

    Price
    Free plan, paid from $250 a month
    App Store
    4.3 out of 5 from 11 reviews

    Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration

  • Manage Return Shipping Labels and Refunds with Return Portal

    Price
    Free plan, paid from $39 a month
    App Store
    4.9 out of 5 from 39 reviews

    Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, Portal in more than one language

  • Automated workflows for refunds, exchanges, and store credits.

    Price
    From $150 a month
    App Store
    5 out of 5 from 11 reviews

    Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language

  • Easy returns, exchanges & store credit with rules you control

    Price
    From $39 a month
    App Store
    4.9 out of 5 from 114 reviews

    Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, Portal in more than one language

  • Providing your shoppers with an instant exchange & refund flow

    Price
    Free plan, paid from $399 a month
    App Store
    5 out of 5 from 13 reviews

    Shared features: Self-service returns portal, Exchange for a different product, Instant exchanges, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off

Sources

Is something on this page wrong or out of date? Correct this page through our contact form. Include the page address and a link to the source, and we will update it.