8returns
Automated returns, exchanges, store credit & return analytics
Listed on the Shopify App Store as "8returns Returns & Exchanges".
Rating and review count as shown on the Shopify App Store listing on 2 November 2026. This is the App Store's figure, not our score.
8returns pricing
Plans as listed on the Shopify App Store, checked 2 November 2026. Prices are in US dollars.
| Plan | Price | What the listing says is included |
|---|---|---|
| Starter | $109 / month $0.99 per extra return | 100 returns per month; Self-serve Returns Portal; Automated Refund & Exchange Processing; Automated DHL label generation; Custom rules; Integrations; EU withdrawal button (2023/2673) |
| Growth | $379 / month $0.45 per extra return | 500 returns per month; All features from the Starter plan; Returns Analytics; Priority support |
| Pro | $989 / month $0.40 per extra return | 2000 returns per month; All features from the Growth plan; Advanced Analytics and custom reporting |
Features the vendor states
- Self-service returns portal
- Exchanges
- Exchange for a different product
- Refund as store credit
- Automatic refunds
- Return shipping labels
- QR code or box-free drop-off
- Return reasons and analytics
- In-store returns with Shopify POS
- Portal in more than one language
Taken from the App Store listing. We list a feature only when the vendor states it. Not mentioned in those sources: Exchange for another size, colour or variant, Instant exchanges, Refund to a gift card, Keep the item (returnless refunds), Return or restocking fees, Warranty claims, 3PL or WMS integration, B2B returns. That does not always mean the app lacks them.
Works with: API, DHL, Klaviyo, Pickware, Sendcloud, Zendesk
Languages: English, German
Carriers and label services named on the listing: Sendcloud, DHL
Alternatives to 8returns
Matched on the features each vendor states and on price band. See the full list of 8returns alternatives.
-
Automate refunds and exchanges for a better return experience
- Price
- From $147 a month
- App Store
- 4.9 out of 5 from 407 reviews
Shared features: Self-service returns portal, Exchange for a different product, Refund as store credit, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language
-
Returns, upsell, order editing & EU withdrawal in one platform
- Price
- From $179 a month
- App Store
- 4.9 out of 5 from 101 reviews
Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language
-
Automated workflows for refunds, exchanges, and store credits.
- Price
- From $150 a month
- App Store
- 5 out of 5 from 11 reviews
Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language
-
Manage and optimize your returns to save time and cut costs
- Price
- From $105 a month
- App Store
- No App Store reviews yet
Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language
-
Free returns & exchanges - turn refunds into retained revenue
- Price
- Free plan, paid from $125 a month
- App Store
- 5 out of 5 from 37 reviews
Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, QR code or box-free drop-off
-
Fast, Easy Powerful Returns & Exchanges. Go Live Today!
- Price
- Free plan, paid from $250 a month
- App Store
- 4.3 out of 5 from 11 reviews
Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS
-
Manage returns, exchanges, tracking, order editing & more!
- Price
- Free plan, paid from $340 a month
- App Store
- 4.6 out of 5 from 450 reviews
Shared features: Self-service returns portal, Exchange for a different product, Refund as store credit, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language
-
Automate returns or exchanges and upsell free returns.
- Price
- From $199.99 a month
- App Store
- 5 out of 5 from 11 reviews
Shared features: Self-service returns portal, Exchange for a different product, Refund as store credit, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
-
Easy returns, exchanges & store credit with rules you control
- Price
- From $39 a month
- App Store
- 4.9 out of 5 from 114 reviews
Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language
-
Post-purchase platform for protection, tracking, and returns
- Price
- Free to install
- App Store
- 4 out of 5 from 375 reviews
Shared features: Self-service returns portal, Refund as store credit, Automatic refunds, Return shipping labels, QR code or box-free drop-off, In-store returns with Shopify POS, Portal in more than one language
Sources
- Shopify App Store listing: https://apps.shopify.com/8returns, checked 2026-11-02
- Shopify App Store category page: https://apps.shopify.com/categories/orders-and-shipping-returns-and-warranty-returns-and-exchanges/all?page=2, checked 2026-11-02
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