Ingrid Returns
Direct exchanges and sustainable returns
Listed on the Shopify App Store as "Ingrid - Returns and Exchanges".
The listing shows the app as free but gives no plan details. Ingrid Returns was formerly called Turnr.
Rating and review count as shown on the Shopify App Store listing on 2 November 2026. This is the App Store's figure, not our score.
Ingrid Returns pricing
Plans as listed on the Shopify App Store, checked 2 November 2026. Prices are in US dollars.
| Plan | Price | What the listing says is included |
|---|---|---|
| Free | Free |
Features the vendor states
- Self-service returns portal
- Exchanges
- Refund as store credit
- Refund to a gift card
- Automatic refunds
- Return shipping labels
- QR code or box-free drop-off
- Return reasons and analytics
- 3PL or WMS integration
- Portal in more than one language
Taken from the App Store listing. We list a feature only when the vendor states it. Not mentioned in those sources: Exchange for another size, colour or variant, Exchange for a different product, Instant exchanges, Keep the item (returnless refunds), Return or restocking fees, Warranty claims, In-store returns with Shopify POS, B2B returns. That does not always mean the app lacks them.
Highlights from the listing
- Direct exchanges to boost revenue and loyalty
- Customer-to-customer returns that saves both you and the planet some green
- Rich insights on return reasons, shoppers and products
- Fast, user-friendly, white-label returns portal
- All-in-one returns handling platform and real-time dashboard
Works with: 30+ Global Carriers, DHL, Ongoing WMS, Prime Penguin, Shiphero, Shipmonk
Languages: English
Carriers and label services named on the listing: DHL
Alternatives to Ingrid Returns
Matched on the features each vendor states and on price band. See the full list of Ingrid Returns alternatives.
-
Automate returns, exchanges, warranties & shipping protection
- Price
- Free to install
- App Store
- 4.9 out of 5 from 21 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, Portal in more than one language
-
Save sales & convert refund requests into exchanges.
- Price
- Free
- App Store
- 4.5 out of 5 from 21 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, Portal in more than one language
-
Returns Exchanges, Shipping Protection & More to Drive Revenue
- Price
- Free to install
- App Store
- 4.8 out of 5 from 55 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
-
Post-purchase platform for protection, tracking, and returns
- Price
- Free to install
- App Store
- 4 out of 5 from 375 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
-
Transform returns into exchanges and new sales
- Price
- Free to install
- App Store
- 4.8 out of 5 from 25 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, Portal in more than one language
-
Post-checkout & Customer Support for epic Shopping Experiences
- Price
- Free to install
- App Store
- 4.8 out of 5 from 28 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
-
Everything your brand needs. In one intelligent platform.
- Price
- Free to install
- App Store
- 4.9 out of 5 from 839 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off
-
Shipping, returns, tracking and exchanges on autopilot!
- Price
- Free to install
- App Store
- 5 out of 5 from 5 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
-
Simplify returns with a self-service portal. Automate labels, tracking, and approvals.
- Price
- Not published
- App Store
- No App Store reviews yet
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, Portal in more than one language
-
Manage returns, exchanges, tracking, order editing & more!
- Price
- Free plan, paid from $340 a month
- App Store
- 4.6 out of 5 from 450 reviews
Shared features: Self-service returns portal, Refund as store credit, Refund to a gift card, Automatic refunds, Return shipping labels, QR code or box-free drop-off, 3PL or WMS integration, Portal in more than one language
Sources
- Shopify App Store listing: https://apps.shopify.com/turnr, checked 2026-11-02
- Shopify App Store category page: https://apps.shopify.com/categories/orders-and-shipping-returns-and-warranty-returns-and-exchanges/all?page=5, checked 2026-11-02
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