Claimlane
One self-service portal for returns, warranty claims and repairs, with a B2B module.
Claimlane pricing
On the vendor's own pricing page
| Plan | Price | Limits and inclusions |
|---|---|---|
| Core | $800/month | 2000 tickets/year; B2C Self-Service Portal; B2B Module; Ticket inbox and routing; Standard order integration; Shipping label generation; Analytics dashboard |
| Custom | Let's talk | Everything in Core, plus the modules you choose; Custom ticket volume; AI Agent; Warehouse Module; Warranty Registration Portal; Vendor reporting; Custom integrations |
Source: vendor pricing page, checked 2 November 2026.
Features the vendor states
- Self-service returns portal
- Return shipping labels
- Warranty claims
- Return reasons and analytics
- B2B returns
- Portal in more than one language
- In-store returns with Shopify POS
Taken from the vendor's own site. We list a feature only when the vendor states it. Not mentioned in those sources: Exchanges, Exchange for another size, colour or variant, Exchange for a different product, Instant exchanges, Refund as store credit, Refund to a gift card, Automatic refunds, Keep the item (returnless refunds), QR code or box-free drop-off, Return or restocking fees, 3PL or WMS integration. That does not always mean the app lacks them.
Shopify stores using Claimlane, with the public evidence for each store.
Alternatives to Claimlane
Matched on the features each vendor states and on price band. See the full list of Claimlane alternatives.
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Simplify returns with a self-service portal. Automate labels, tracking, and approvals.
- Price
- Not published
- App Store
- No App Store reviews yet
Shared features: Self-service returns portal, Return shipping labels, Warranty claims, In-store returns with Shopify POS, Portal in more than one language, B2B returns
-
Manage returns, exchanges, tracking, order editing & more!
- Price
- Free plan, paid from $340 a month
- App Store
- 4.6 out of 5 from 450 reviews
Shared features: Self-service returns portal, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language
-
Branded Global Returns with 20+ Hubs & 24H Processing Updates
- Price
- Free to install
- App Store
- 3.1 out of 5 from 13 reviews
Shared features: Self-service returns portal, Return shipping labels, Portal in more than one language
-
Post-purchase platform for protection, tracking, and returns
- Price
- Free to install
- App Store
- 4 out of 5 from 375 reviews
Shared features: Self-service returns portal, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language
-
Automated returns, exchanges, store credit & return analytics
- Price
- From $109 a month
- App Store
- 5 out of 5 from 33 reviews
Shared features: Self-service returns portal, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language
-
Post-checkout & Customer Support for epic Shopping Experiences
- Price
- Free to install
- App Store
- 4.8 out of 5 from 28 reviews
Shared features: Self-service returns portal, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language
-
Returns, upsell, order editing & EU withdrawal in one platform
- Price
- From $179 a month
- App Store
- 4.9 out of 5 from 101 reviews
Shared features: Self-service returns portal, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language
-
Automate returns, exchanges, warranties & shipping protection
- Price
- Free to install
- App Store
- 4.9 out of 5 from 21 reviews
Shared features: Self-service returns portal, Return shipping labels, Warranty claims, Portal in more than one language
-
Save sales & convert refund requests into exchanges.
- Price
- Free
- App Store
- 4.5 out of 5 from 21 reviews
Shared features: Self-service returns portal, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language
-
Automated workflows for refunds, exchanges, and store credits.
- Price
- From $150 a month
- App Store
- 5 out of 5 from 11 reviews
Shared features: Self-service returns portal, Return shipping labels, In-store returns with Shopify POS, Portal in more than one language
Sources
- Vendor page: https://www.claimlane.com/pricing, checked 2026-11-02
- Vendor website: https://www.claimlane.com/
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