No Software Subscription. Transparent Label Billing.
No software subscription or monthly return limit. Platform prepaid labels and your own Shiprocket account have separate billing paths.
Returns Software
Use the returns software without a monthly subscription or monthly return cap.
- Branded returns portal
- Exchange support
- Merchant-issued one-click refunds
- Return-leg tracking
- Shopify-native integration
- Bring-your-own-carrier option
- Optional platform prepaid labels: carrier cost plus 1% handling markup, rounded up to the next $0.10
Pricing FAQ
What does the software cost?
The Forthroute software has no subscription and no monthly return limit.
How are prepaid labels billed?
Optional Forthroute-brokered prepaid labels are billed through Shopify at carrier cost plus a 1% handling markup, rounded up to the next $0.10.
Can I use my own carrier account?
With your own Shiprocket account for India returns, shipping is paid through your Shiprocket account/wallet at its rates. ForthRoute separately charges US$0.10 through Shopify when an AWB/tracking number or return label is successfully generated. There is no connection fee; usage-billing approval alone does not charge you. An AWB can succeed even when its PDF is unavailable.
Using your own Shiprocket account in India
With your own Shiprocket account for India returns, shipping is paid through your Shiprocket account/wallet at its rates. ForthRoute separately charges US$0.10 through Shopify when an AWB/tracking number or return label is successfully generated. There is no connection fee; usage-billing approval alone does not charge you. An AWB can succeed even when its PDF is unavailable.
Carrier availability depends on your Shiprocket account and serviceability. Contact support to check your first return; connecting confirms login, not the full return lifecycle. Printerless QR availability on other services does not establish it for this connection.
Make returns a competitive advantage
No software subscription or monthly return limit; optional platform prepaid labels are billed separately.
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