Forthroute works with ShipStation

Forthroute connects with ShipStation to make returns easier for your customers and easier to track for you. When a customer starts a return, Forthroute uses ShipStation's carrier API to create a label for USPS, UPS, FedEx, or DHL. Instead of printing, customers get a QR code they can scan at any carrier drop-off location.

How it works

• A customer initiates a return through your store, and Forthroute generates a return label using ShipStation's carrier API across USPS, UPS, FedEx, and DHL.
• The label is delivered as a QR code. Customers scan it at their chosen carrier's drop-off point without needing a printer.
• Return tracking syncs back to Forthroute in real time, so you know exactly when returned inventory is on its way back to you.

Why merchants use it

• No printer required for customers. QR codes remove the friction of printing labels, making returns faster and more accessible.
• Multi-carrier flexibility. Generate return labels for USPS, UPS, FedEx, and DHL through a single connection with ShipStation.
• Real-time return tracking. You see when items are in transit, so you can plan for restocking and process refunds with confidence.

Frequently asked questions

Which carriers does this integration support?

Forthroute generates return labels through ShipStation for USPS, UPS, FedEx, and DHL. Customers receive a QR code they can scan at any drop-off location for their selected carrier.

How does return tracking work?

Once a customer drops off their return, tracking information syncs back to Forthroute in real time. You can see exactly when inventory is on its way back to your warehouse without checking multiple systems.