Smarter Returns, Happier Customers

ForthRoute automates your Shopify returns with one-click setup, international shipping, and AI-powered exchanges, so you save time, cut costs, and retain revenue. 

Why choose ForthRoute?

ForthRoute automates your Shopify returns with one-click setup, international shipping, and AI-powered exchanges, so you save time, cut costs, and retain revenue. 

  • Seamless Customer Experience

    Branded, mobile-optimized return portal that requires no account. Customers submit returns by email & order number, track shipments in real time, and receive instant label delivery. 

  • Advanced Shipping Automation

     EasyPost multi-carrier rate shopping finds the cheapest option every time, including international returns with built-in customs documentation. 

  • AI-Powered Exchanges

     Automatically suggest size, color, or product alternatives to drive exchanges instead of refunds. Protect revenue and reduce return costs. 

  • Customer Support

    Unicorn Platform is a powerful website builder for startups, solo-entrepreneurs and hackers.
  • Actionable Analytics

     Track return reasons, cost vs. revenue impact, and product performance. Get clear, data-driven insights to optimize policies and reduce future returns. 

  • Customizable Rules Engine

     Define return windows by product, set restocking fees, and automate approvals based on order history. Fully tailor ForthRoute to your business needs. 

  • Scalable & Secure

    Supports Shopify Plus, multi-store management, and 3PL integrations. Enterprise-grade security with HMAC webhook verification, encrypted data storage, and GDPR compliance. 

How It Works

ForthRoute transforms complicated returns into a fast, automated process. Here’s how it works: 

Effortless Return Submission

Customers submit returns easily through your branded portal using email and order number. 

Automated Processing & AI Insights

ForthRoute automatically processes approvals, ships labels, and suggests exchanges powered by AI. 

Data-Driven Optimization

You track return metrics and optimize policies with real-time analytics. 

Spend less time managing returns and more time growing your store.

Trusted by Growing Ecommerce Stores

 Customers love a hassle-free return experience, and so will you. 

"ForthRoute cut our returns workload in half and boosted our customer satisfaction." 

Jamie L., Founder, Trendy Threads

 "The AI exchange feature saved us thousands by reducing refunds." 

Alex M., Operations Manager, EcoGear

Affordable Pricing for Everyone

  • Free

    $
    0
    /month
    $
    /year
    • ✓
      Up to 10 returns/month
    • ✓
      Essential features
    • ✓
      Shopify Integration
  • Pro

    $
    19
    /month
    $
    /year
    • ✓
      Unlimited returns
    • ✓
      Advanced shipping automation
    • ✓
      AI exchanges
  • Enterprise

    $
    49
    /month
    $
    /year
    • ✓
      Multi-store support
    • ✓
      3PL integrations
    • ✓
      Premium support

Frequently Asked Questions